FAQ
Frequently Asked Questions
Can I customise my shirt?
Can I customise my shirt?
Yes, we offer free name and number personalisation so you can order your shirts with your favourite player on the back!
Do you offer discounts?
Do you offer discounts?
Yes! We regularly post discount codes on our instagram @eliteftblnz so follow us there!
Can I get a refund?
Can I get a refund?
We offer a 10 day refund warranty if there is an issue on our behalf. Examples include wrong shirt, spelling mistake, wrong size, bad quality etc. Please keep the tags and packaging on the shirt intact. If you are unhappy with your purchase and would like to request a refund, please contact us.
Do you ship internationally?
Do you ship internationally?
Yes, we offer free worldwide shipping on all of our collections
I make a mistake in my order, how can I fix it?
I make a mistake in my order, how can I fix it?
Please contact us within 12 hours of placing the order. If it has exceeded 12 hours, we cannot change your order details.
What happens if my product gets lost?
What happens if my product gets lost?
Please don’t worry! If your package gets lost, please contact us and we will send a new package to you.
When will you ship out my order?
When will you ship out my order?
We usually ship out the order within 2-5 business days. A large amount of items may take longer and will most likely be shipped in seperate packages.